Legal
Privacy Policy
Last updated: June 2026. This policy describes how SYNC (Atlanta, Georgia, USA) collects and uses your information when you use this website.
Information we collect
Order information: your name, email address, shipping address, and the items you purchase — used to produce, ship, and support your order.
Account information: if you create an account, we store your name, email and an encrypted password.
Payment information: payments are processed by Stripe. SYNC never receives or stores your card number.
Usage information: anonymized page-view data (a random visitor ID, pages visited and referrer) to understand how the store is used.
How we use your information
To fulfill orders, send order confirmations and shipping/tracking updates, respond to support requests, and — only if you signed up for it — send launch or promotional emails.
We do not sell your personal information.
Cookies & local storage
We use browser local storage for your cart, login session, chat assistant session, and a random visitor ID for analytics. Stripe may set cookies during checkout as described in Stripe's own privacy policy.
Sharing
We share data only with service providers needed to run the store: Stripe (payments), our production/fulfillment partner (name and shipping address only), shipping carriers, and our email provider for transactional messages.
Your rights
You may request access to, correction of, or deletion of your personal data by emailing info@thesyncwear.com.
Contact
SYNC — Atlanta, Georgia, USA · info@thesyncwear.com